Not only was my laundry perfectly clean, soft and delightful, but it was organized in the very fashion that my clothes like to hang in my closet - first sorted by color then style (tank tops, short sleeves, long sleeves, sweaters) - and I didn’t even request this extra bit. It’s like we are the same closet sorting wavelength...and I like it.
I’ve been using them for two years and am just as happy as I was the first day. I’ve been religiously using their fluff and fold services for over a year now including pick-up/delivery. Why am I writing this review? My girlfriend unknowingly left a ring in her clothes and they found it, put it in a little bag and returned it.
They take your instructions on how your items should be washed and will even use particular soap if you request it. I was most impressed, however, that they went above and beyond what I asked of them.